Sump pump installation repair & cleaning

At Go Away Drains, we understand your sump pump is a critical component of your home's defense against water damage. But a sump pump is only reliable if it's working properly. That's why we are proud to be your one-stop shop for comprehensive sump pump services in Marlow Heights, MD, and the surrounding areas. From professional installation to timely repairs and essential maintenance, we ensure your home is protected from basement flooding, all year long.

 A sump pump is an automated pump designed to collect excess ground water in a designated pit or basin, then discharge it safely away from your home's foundation. It’s an indispensable part of a complete drainage system, especially for homes in low-lying areas or with a high water table. A properly functioning sump pump system is the key to basement waterproofing and preventing costly water damage.

 At Go Away Drains, we are equipped to handle every aspect of your sump pump's life cycle.

Whether you're building a new home or need to add a sump pump for basement protection, our installation service is second to none. We provide a meticulous, professional setup that includes:

• Custom Sizing: We assess your property’s water flow and drainage needs to recommend the perfect size and type of sump pump.
• Basin Installation: We professionally excavate and install a durable sump pump basin to ensure efficient water collection.
• Check Valve and Alarm Installation: We install a check valve to prevent backflow and a reliable alarm system to alert you of any malfunctions.
• Proper Discharge Line Hookup: We connect your sump pump to a secure and properly installed discharge line that directs water far away from your foundation. We can also provide a battery backup system for continuous operation during power outages.

A sump pump that's not working is a ticking time bomb. If you're experiencing issues, our team can quickly diagnose and fix the problem. We handle all common sump pump repairs, including:

• Float Switch Issues: A faulty float switch is one of the most common causes of pump failure. We can repair or replace it to ensure your pump turns on and off correctly.
• Motor Failures: We can diagnose why your pump's motor is failing and provide the necessary repairs or a full sump pump replacement.
• Clogged Discharge Lines: A clogged discharge line can cause your pump to run continuously or fail. We can clear the blockage and inspect the line for damage.
• Wiring Problems: Electrical issues can prevent your sump pump from operating. We can safely troubleshoot and repair all wiring.

Like any mechanical system, a sump pump requires regular cleaning and maintenance to perform its best. Our professional cleaning service helps you avoid emergency repairs and extends the life of your pump. This service includes:

• Sump Basin Cleaning: We remove sediment, sludge, and debris from the basin that can clog your pump and shorten its lifespan.
• Check Valve Inspection: We inspect the check valve to ensure it’s functioning properly and preventing water from returning to the basin.
• Discharge Line Inspection: We inspect the entire discharge line for any blockages, cracks, or vulnerabilities that could lead to a future failure.
• Float Switch Testing: We test the float switch to ensure it’s activating the pump at the correct water levels.

 Your sump pump will give you clues when it needs attention. Call us if you notice any of the following:

• The pump won't turn on or off.
• It makes strange noises or vibrates excessively.
• It runs continuously, even when there's no water.
• You're finding standing water in your basement or sump pit.
• The pump is old and hasn't been serviced in years.

Our comprehensive sump pump cleaning and maintenance check is more than just a quick look—it's a detailed inspection and hands-on service designed to catch issues before they become expensive problems. Here’s a step-by-step look at what our trained technicians will do for you:

1. Full Sump Pump and Pit Cleaning: We'll remove your pump from the basin and completely clean out all the sediment, silt, and debris that can build up over time. A clogged pump has to work harder and can burn out, so this step is crucial for extending its lifespan.
2. Float Switch Test and Adjustment: The float switch is what automatically turns your pump on and off. We’ll test it by manually filling the pit with water to ensure it activates and deactivates correctly. A faulty float switch is a leading cause of pump failure, and we make sure yours is working perfectly.
3. Discharge Line Inspection: We'll inspect your entire discharge pipe and its connections for any potential clogs, cracks, or leaks. We also verify that the line is properly directing water away from your home’s foundation, preventing it from recirculating back into the pit.
4. Check Valve Functionality Test: We’ll ensure the check valve, which prevents water from flowing back into the sump pit, is functioning as it should. A broken check valve can cause your pump to run more often than necessary, wasting energy and wearing out the motor.
5. Power and Electrical Connection Check: We inspect all electrical connections and the power cord for signs of damage or wear. This ensures a safe and reliable power source for your sump pump.

Backup System Test: If you have a battery backup system or a secondary pump, we will test it to confirm it will activate and protect your home during a power outage. This gives you extra confidence during storms.

Choosing a preventative sump pump check-up with Go Away Drains is the best way to avoid a costly emergency. A small annual fee for a check-up can save you from thousands of dollars in water damage, emergency repairs, and the headache of a flooded basement. Our service ensures:

• Peace of Mind: You can rest easy knowing your pump is reliable and ready to go.
• Longer Pump Lifespan: A well-maintained pump will last significantly longer, delaying the need for a full sump pump replacement.
• Optimal Performance: A clean, properly functioning system works more efficiently, saving you on electricity and reducing wear and tear.

Don't wait for a storm to discover your sump pump has an issue. Proactive maintenance is the key to preventing disaster.

Contact Go Away Drains today to schedule your annual sump pump maintenance and cleaning service and keep your basement safe and dry!

"If you've got a drainage problem, we can make it Go Away."